I ordered a gold plated beverage cart. What I received was a copper plated color beverage cart.
I sent them the original picture of the cart as displayed online and pictures of the actual I received. It was obvious that the colors were different. Their rep said I had buyer's remorse and that I would have to pay the shipping cost to return it. I gave her the definition of buyer's remorse and replied that it was not fair that I had to pay $30 to have the wrong item sent back.
After going around and around with them I called Sears, the online site I had originally ordered item from, and they issued me a return shipping label.
I WILL TELL AS MANY PEOPLE THAT I KNOW TO NEVER SHOP WITH UNBEATABLESALES. No heart for the customer.
Product or Service Mentioned: Unbeatablesale Shipping Service.
Reason of review: Return, Exchange or Cancellation Policy.