I ordered a large bookcase and desk and received the desk part. I called to adk if the rest wss coming, they said no, thats what i ordered.
I said it wasnt and even had different dimensions than on the walmart.ca website. They asked me to send pics of what came. I sent that as well as a pic of the dimensions on the box and a pic of what i actually ordered and they said after looking at the pics, they said thete was no mistake. I guess they are blind.
I demanded a refund and was told to pay shipping both ways as well as insurance and they would refund the rest. I said i didnt order this and shouldnt have to oay anything for their mistake. Then they offered me 20% off to keep it as it would be cheaper. I said i didnt want it and got ups to pick it up for no cost as no one signed for it.
Because i did that, they also charged me a restocking fee and out of $232 they refunded me $34!!! Walmart wouldnt help and the BBB sidef with them. Im waiting now on investigation by my credit card and the federal government. Then i go to the media.
These people should be run out of business. Scam artists.
Product or Service Mentioned: Unbeatablesale Shipping Service.
Reason of review: Order processing issue.