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2.3

I ordered a large bookcase and desk and received the desk part. I called to adk if the rest wss coming, they said no, thats what i ordered.

I said it wasnt and even had different dimensions than on the walmart.ca website. They asked me to send pics of what came. I sent that as well as a pic of the dimensions on the box and a pic of what i actually ordered and they said after looking at the pics, they said thete was no mistake. I guess they are blind.

I demanded a refund and was told to pay shipping both ways as well as insurance and they would refund the rest. I said i didnt order this and shouldnt have to oay anything for their mistake. Then they offered me 20% off to keep it as it would be cheaper. I said i didnt want it and got ups to pick it up for no cost as no one signed for it.

Because i did that, they also charged me a restocking fee and out of $232 they refunded me $34!!! Walmart wouldnt help and the BBB sidef with them. Im waiting now on investigation by my credit card and the federal government. Then i go to the media.

These people should be run out of business. Scam artists.

Reason of review: Order processing issue.

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Guest

Thanks to my credit card company, they did an investigation and charged the money back to them. I received all my money back plus the interest charged to me.

If you lost money with this company, and paid by credit card, open an investigation with them. The more that fight back, the sooner they will stop or go out of business.

Guest
reply icon Replying to comment of Guest-1409182

I was thinking of contacting my credit card company. Thanks for the info!

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