Not resolved

I purchased 4 containers of "Quiko Lori Food". Their advertising online did not indicate the size of the container, so I had to assume that based on their price being slightly less than another companies for the 26oz container, that 26oz was the size I was purchasing.

I received the order today and upon examination discovered it was 4 - 12.7oz containers. I contacted the company and after talking to a service rep and her supervisor, the best they could offer me was to lower the cost to $72 and still bill me for the shipping.

Online price today for the 12.7oz containers can be found for $16 and with shipping being free would total $62 (Petco online). Having paid $111.35 I was more than unhappy. This practice of not properly identifying the product, and likewise not keeping with their advertised " Guaranteed Unbeatable" price is misleading and predatory.

Lesson Learned: Go check reviews before buying. I do this on major items but didn't think that bird food required it.

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