UnbeatableSale - Damaged item with no opportunity for refund or exchange.
After paying a lot for an office cabinet, the item arrived damaged.I took pictures and immediately called them to file a claim.
They agreed that the damage was extensive. I was told on the phone that UPS might want to inspect it before giving me a refund or sending me a new one. I was never told to keep any original packaging nor that I might have to repackage it and ship it back. I kept all the cardboard but not the plastic wrap, since that got torn while I unwrapped the cabinet.
Well because I don't have the plastic wrap anymore, now they won't take it back or even inspect it or anything. Al they have done is refund the shipping cost.
Worst service I have ever experienced among my numerous internet purchases.Now I have overpaid for a damaged piece of furniture.
More Review Details
|Exchange, Refund and Cancellation Policy|
|Discounts and Special Offers|
- Reason of review:
- Damaged or defective
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Baraga Cabinet
- Review category
- Furniture and Decor
You May Also Like
- "Purchased leather Big Picture package ($1999.99) from Garner White with the leather protection coverage ($99.00). Leather Is crumbling between the cushions, arm rest, and back rest area (see pics). Product..."
- "I bought 2 Leather Sofas from Ashley's April of 2010 & purchased a warranty on them too $1,500 is what I paid for them. I had them no..."
- "It started off on a good note whereby I spoke with Michele La Flesch, the Executive Project Manager/Showroom Manager (Michele.Laflesch@ClosetFactory.com) (Office Phone: 310-516-7500 x240 & Cellular Phone: 310-404-8225)..."
- "Why Enterprize Rent-A-Car sucks? I reserved a mid-size car, but I got there on time, they only have a compact size car. Frustration rise! When I rent the car, the agent..."
- "I recently purchased a box of hostess Milkyway brownies. The picture of the brownies on the box are flat out false advertising. Take a look at the..."
- "the company is a joke this oh you scrap junk at the good money price there was leaves inside of the dishwasher tree leaves the motor was rusted off of..."
- "After paying over $100 for a new pair of Nike Air Max, wearing them for less than 3 weeks, both left and right shoes delaminated at the rubber sole. What..."
- "I went to arco store #42755 carwash twice and my car came out dirty both times. The cashier refuse to give me a refund and told me that..."
- "RUN RUN RUN 2 weeks turned to 6. and still not done they ordered the wrong tub and order the same $33 ceiling fan (a request was made to upgrade from the..."